Purpose of Collecting Personal Information We collect personal information from our website users, including full name, email, phone number, and address. This information is required when you request consultation, make a purchase, or register for warranty, ensuring we can contact and verify your details to protect your consumer rights.
Scope of Use The information provided by customers will be used to:
Confirm orders and coordinate delivery of products;
Provide product-related information upon request;
Send marketing communications, promotions, and relevant product knowledge;
Notify users of website activities and updates;
Contact and resolve special cases with users;
Comply with legal requirements from judicial authorities, including courts, prosecutors, and police investigations related to any unlawful activity.
Data Retention Customer data will be stored until the user requests deletion. All personal information will remain securely stored on our servers.
Entities with Access to Information
Website administrators may access collected user information;
Authorized government authorities may access information upon legal request.
Contact Information of Data Controller For inquiries regarding data collection and processing:
Company: PMA TRADING OPC
Address: Ground Floor, Arya Plaza, Rizal Drive corner McKinley Parkway, Bonifacio Global City, Manila, Philippines
Phone: +63 981 655 5666
Email: kuchenphilippines@gmail.com
Accessing and Updating Personal Information Users have the right to submit requests regarding the privacy of their information. Upon receiving such requests, we will verify the details and take necessary actions according to the nature of the request.
Complaint and Redress Mechanism
All personal information is strictly protected in accordance with this Privacy Policy. Collection and use of data occur only with user consent, except where legally required.
Personal information will not be used, transferred, or disclosed to third parties without user consent.
In case of data loss due to unauthorized access (e.g., hacking), we will promptly notify authorities and affected customers.
Online transaction information, including invoices and digital receipts, will be strictly protected.
Users are responsible for providing accurate information when registering or making purchases. The management will not be liable for any disputes arising from incorrect personal information provided by users.
